Terms & Conditions
Lenia Lazarou Costumes
By using this website and placing an order with Lenia Lazarou Costumes, you agree to the following terms and conditions.
1. Products
Lenia Lazarou Costumes sells costumes and related accessories. Product images, descriptions, and sizing are provided for guidance only and may vary slightly in colour, fit, or appearance.
2. Orders & Payments
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All orders are subject to availability and confirmation.
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Prices are listed in Euros (€) unless stated otherwise.
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Full payment is required before an order is processed or dispatched.
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We reserve the right to refuse or cancel any order at our discretion.
3. No Returns & No Refunds
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All sales are final.
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We do not accept returns or offer refunds or exchanges under any circumstances, including incorrect size selection or change of mind.
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Customers are responsible for selecting the correct size and product before completing their purchase.
4. Faulty or Incorrect Items
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If an item is received faulty or incorrect, this must be reported within 48 hours of delivery with clear photographic evidence.
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Where a fault is confirmed, we may offer a replacement or store credit at our discretion.
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No refunds are issued.
5. Hygiene & Use
Due to hygiene and health reasons, costumes cannot be returned once worn or tried on. Lenia Lazarou Costumes is not responsible for allergic reactions, discomfort, or improper use of products.
6. Shipping & Delivery
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Delivery times are estimates and not guaranteed.
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We are not responsible for delays caused by couriers, customs, or external factors beyond our control.
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Risk of loss passes to the customer upon delivery.
7. Liability
Lenia Lazarou Costumes is not liable for any injury, loss, or damage resulting from the use of any product, except where required by law.
8. Intellectual Property
All website content, images, text, and branding are the property of Lenia Lazarou Costumes and may not be copied or used without written permission.
9. Privacy
Customer information is handled in accordance with applicable data protection laws and our Privacy Policy.
10. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Cyprus.