At Lenia Lazarou Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.
1. Information We Collect
We may collect and process the following information:
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- Personal details such as name, email address, phone number, billing and shipping address
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- Order and transaction details
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- Account information, if you create an account
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- Technical data such as IP address, browser type, device information, and cookies
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- Marketing and communication preferences
2. How We Use Your Information
Your information may be used to:
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- Process and fulfil orders
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- Communicate with you regarding your purchases or enquiries
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- Improve our website, products, and services
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- Comply with legal and regulatory obligations
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- Send marketing communications where consent has been given
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- Deliver relevant advertising and promotional content
3. Advertising & Marketing
We use online advertising platforms such as Google Ads, Meta (Facebook & Instagram), and other digital advertising services to promote our products and services.
These platforms may use cookies, pixels, and similar technologies to:
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- Show you relevant ads
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- Measure the effectiveness of advertising campaigns
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- Build custom or lookalike audiences
You can manage or opt out of personalised advertising through your browser settings or directly via the advertising platforms you use.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and support marketing activities. You may choose to disable cookies through your browser settings; however, this may affect website functionality.
5. Sharing Your Data
We do not sell your personal data.
Your information may be shared only with trusted third parties such as:
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- Payment processors
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- Shipping and logistics providers
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- Website hosting and technical service providers
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- Marketing and analytics platforms
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
6. Data Security
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Rights
Under applicable data protection laws, you have the right to:
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- Access your personal data
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- Request correction or deletion
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- Object to or restrict processing
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- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Lenia Lazarou Ltd
Email: +35726937301